Working With Emotional Intelligence

Összefoglaló

o Do you want to be more successful at work?
o Do you want to improve your chances of promotion?
o Do you want to get on better with your colleagues?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business-school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide Daniel Goleman identifies them, explains their importance and shows how they can be fostered.
Comprehensively researched, crisply written and packed with fascinating case histories of triumphs, disasters and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.